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How do I get my game unstuck/frozen?

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The game is stuck on the dog track. When I start the game up the dog track gets a highlighted circle around it with a yellow arrow. When you tap on it brings up the time till it can be used again then it becomes stuck/ frozen.
asked Jun 20, 2014 by anonymous
retagged Jun 21, 2014 by Solar Dragon (talk)

1 Answer

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1) Force close your app and reopen it. Get the list of apps open up on your device and shut it down from there. If you don't know how to do this, look up how to force close an app on your device. Upon reopening it, it should work again.

2) If that still didn't work, try resetting your device. Turn it off then on again. Then open Tapped Out and look again to see if it works.

3) The final thing you can try is to uninstall the game and reinstall it.

4) If this doesn't resolve it, there may be a problem with your game. If it is still happening, contact EA for help.

answered Jun 21, 2014 by Solar Dragon (talk) (94,530 points)
selected Jun 28, 2014 by Loco87 (talk)