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How can I stop my game from crashing when trying to collect on buildings that friends have tapped?

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Since the monorail update, when friends make my buildings smelly I try to collect on them but my game crashes. I'm slowly running out of buildings!!
asked Aug 26, 2015 by Tascha
retagged Aug 31, 2015 by Solar Dragon (talk)

1 Answer

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1) Force close your app and reopen it. Get the list of apps open up on your device and shut it down from there. If you don't know how to do this, look up how to force close an app on your device.

2) If that still didn't work, try resetting your device. Turn it off then on again. Then open Tapped Out again.

3) The final thing you can try is to uninstall the game and reinstall it.

4) If it still isn't working, contact EA for help.

answered Aug 31, 2015 by Solar Dragon (talk) (94,530 points)